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Loyalty Partnership Leader

2 weeks ago

Auckland, Auckland, New Zealand Bank of New Zealand Full time
Job Overview
The Senior Product Manager - Loyalty Partners role at Bank of New Zealand is responsible for managing and growing the bank's loyalty partners. This involves identifying, evaluating, developing, and managing strategic loyalty partnerships that increase customer retention and engagement.

About the Role
This role requires a talented individual to lead the development and management of high-value partnerships. The successful candidate will have excellent commercial, communication, and stakeholder management skills, with a proven understanding of business operations, marketing principles, and customer loyalty strategies.

Key Responsibilities
The Senior Product Manager will be responsible for:
  1. Leveraging their expertise to drive innovation within the loyalty space.
  2. Collaborating across the business to build strong relationships and keep loyalty front of mind.
  3. Monitoring performance metrics and identifying opportunities for optimisation.
  4. Developing and managing high-value partnerships to deliver great customer outcomes.

What You'll Bring
To succeed in this role, you'll need to possess:A proven ability to develop strong partnerships and negotiate productive commercial agreements aligned to strategic outcomes.Excellent commercial, communication, and stakeholder management skills.The ability to work collaboratively as well as independently, taking ownership of end-to-end deliverables and performance outcomes.
Our Team
We're a passionate group who love to work hard and enjoy our time together. We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with.