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Farming Customer Advocate

2 weeks ago

Hamilton, Waikato, New Zealand Tangram Full time

About Us
Tangram is committed to delivering exceptional customer experiences across the farming industry. Our Customer Experience Centre is dedicated to providing outstanding support to our customers.

Job Description
As a key member of our team, you will play a critical role in educating and empowering customers, helping them navigate our range of products and services. You will need a strong background in customer service, retail, reception, or hospitality, as well as excellent communication skills and the ability to adapt to changing situations.

Requirements
To succeed in this role, you will need:

  • A background in customer service, retail, reception, or hospitality
  • Excellent communication skills, with the ability to explain technical details clearly and approachably
  • The ability to adapt to changing situations and work well under pressure

Benefits
We offer a range of benefits, including work-life balance, a fantastic work environment, and extra benefits such as access to our Employee Share Scheme and two extra days of leave annually.