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Customer Experience Coordinator

2 weeks ago

Hamilton, Waikato, New Zealand Tangram Full time

Job Description
The ideal candidate will have a background in dairy farming operations, which will help them understand the needs and expectations of our farmer shareholders. Experience in customer support roles, such as in a contact centre or e-commerce support team, is highly valued, as it demonstrates their ability to handle customer inquiries and provide exceptional service. Strong business communication and problem-solving skills are essential, enabling candidates to effectively address customer needs and collaborate with team members.

Required Skills and Qualifications
• Proficiency in using PCs, software, the internet, and email is necessary for managing orders and maintaining accurate records.
• A proven track record of working in results-focused environments, where they have contributed to meeting and exceeding performance targets.
• A naturally calm and collected individual who can work well in a busy, high-paced environment.