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Client Relationship Specialist

1 week ago

Auckland, Auckland, New Zealand Corpay Technologies Full time

Customer Experience Specialist Role Summary

We are seeking a highly skilled and experienced Customer Experience Specialist to join our Australasia Customer Experience Team servicing Australian and New Zealand customers.

About the Role

As a Customer Experience Specialist, you will be responsible for delivering exceptional experiences to our customers by managing and exceeding expectations through delivery of high-quality service that focuses on our customer-centric approach.

Key Responsibilities

  • Deliver exceptional customer experiences by managing and exceeding expectations
  • Build and develop positive relationships with internal and external colleagues, suppliers, and customers
  • Ensure delivery of customer excellence while adhering to service level agreements

Requirements

The successful candidate will have 1 to 3 years' previous experience in a customer service or senior administrator role. You should be an expert communicator with excellent active listening skills and the ability to show empathy with customers.

About Our Company

Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses.