Client Relationship Specialist

6 days ago


Auckland, Auckland, New Zealand Ogilvy NZ Full time
About Your Career Growth

We are committed to supporting your career growth and development at Ogilvy NZ.

We are seeking a Digital Project Manager to join our team and contribute to our success.

About the Role

The successful candidate will be responsible for managing client accounts, including project planning, execution, and delivery.

This includes coordinating the project team, managing client expectations, completing tasks, and liaising with internal colleagues to ensure high-quality work.

Your Key Responsibilities
  1. Client Relationship Management:
  • Build and maintain strong relationships with clients.
  • Proactively communicate project updates and address client concerns.
  • Track and manage client satisfaction through regular meetings.
  • Develop a thorough understanding of the client's brand and competitive environment.
  • Identify new business opportunities within existing client accounts.
Project Management:
  • Oversee the planning, execution, and delivery of campaigns.
  • Manage project timelines, budgets, and resource allocation.
  • Work collaboratively with internal colleagues to meet deadlines.
  • Create Statements of Work (SOW) determining roles and responsibilities.
  • Identify and resolve project issues.
  • Manage change control processes.
  • Deliver timely and accurate project reporting to clients.
Creative/Production:
  • Approve/write creative briefs that create a sense of direction.
  • Approve creative work that meets strategy and presentation requirements.
  • Provide final approval on all production, print, and other product deliverables.


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