Service Operations Coordinator

2 weeks ago


Dunedin, Otago, New Zealand New Zealand Government Full time

Company Overview:

Health New Zealand - Te Whatu Ora is a public healthcare service that serves the people of New Zealand. We are committed to delivering excellent healthcare services that meet the needs of our diverse communities.

About the Role:

We are seeking a highly motivated and organized individual to join our team as a Service Administrator. The successful candidate will provide administrative support to our Service Manager and contribute to the smooth running of our services.

  • Providing timely and accurate confidential secretarial support for the Service Manager
  • Assisting with the processing of payroll, time and attendance, complaints and incidents, and development of reports and business plans
  • Ensuring all task requests assigned to the Service Manager's direct reports are completed on time
  • Assisting with the orientation process of new permanent Senior Medical Officers and Locums as required

About the Team/Service:

We have the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. Our team is dedicated to improving, promoting, and protecting the health of our region.

About You:

We are looking for a highly motivated and organized person with a strong ability to prioritize competing demands in an efficient manner. You will have a friendly and welcoming nature and be comfortable interacting with patients both in person and on the phone.

  • Previous experience in a busy administration role
  • High degree of knowledge and use of Microsoft Office suite including advanced knowledge of word processing, excel, outlook, graphics and presentation packages
  • Excellent word processing and data entry skills, with a strong eye for detail
  • Strong written and verbal communication skills
  • Flexible approach with the ability to successfully prioritize your workload
  • Respectful nature handling confidential, often sensitive information in a professional manner


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