Technical Support Specialist

3 days ago


Auckland, Auckland, New Zealand NCR Atleos Full time
About Us

NCR Atleos is a global leader in self-service financial access, with a focus on ATM expertise, operational efficiency for financial institutions, and digital-first financial self-service experiences. Our company has approximately 20,000 employees worldwide.

Role Overview

This is a full-time on-site role for a Customer Engineer at NCR Atleos in New Zealand. The Customer Engineer will be responsible for providing technical support, troubleshooting, and maintenance of self-service financial access solutions. This role involves collaborating with customers to ensure smooth operation of ATMs and self-service kiosks.

Key Responsibilities
  • Providing technical support and troubleshooting services to customers
  • Maintenance of self-service financial access solutions
  • Collaboration with customers to resolve issues and improve operations
Qualifications and Requirements
  1. Excellent technical support and troubleshooting skills
  2. Experience in ATM operations and self-service kiosks
  3. Strong customer service and communication skills
  4. Problem-solving and analytical skills
  5. Knowledge of the financial services industry
  6. Ability to work well under pressure and in a fast-paced environment
  7. Relevant technical certifications are a plus
  8. Bachelor's degree in Computer Science, Engineering, or related field
  9. Preferably living in South Auckland


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