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Technical Support Specialist

2 weeks ago

Auckland, Auckland, New Zealand Tangram Full time

We are searching for a Technical Support Specialist to join our dynamic team at Tangram. As a key member, you will play a crucial role in providing top-notch support to our clients, ensuring their satisfaction and loyalty.

Required Skills and Qualifications

To succeed in this position, you should have:

  • A background in call centre and customer service experience, preferably with a relevant tertiary qualification.
  • Excellent verbal, written, and interpersonal communication skills.
  • Technical aptitude and problem-solving abilities.
  • Computer literacy and efficient time management skills.

This role is perfect for individuals who enjoy working in a team environment, are confident in answering phone calls, and possess the ability to document work accurately and efficiently.