Customer Insight Advisor
2 days ago
As the environmental regulator for New Zealand, we protect our country's unique way of life by ensuring the health of its environment, economy, and people. Our purpose is to make informed decisions based on evidence, science, and knowledge.
About the RoleThis role sits within our Communications and Customer team, in the Customer Experience sub-team. As part of our contact centre, you'll be the first point of contact for people reaching out to us. You'll answer calls, respond to emails, provide clear and accurate information, and ensure every interaction is a positive experience.
You'll also have time away from the phones to contribute to the wider work of our team – identifying and fixing customer pain points. This role will offer plenty of scope to help us further design and improve our systems and processes to deliver the best service to our customers.
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Insight Advisor for Education
5 days ago
Wellington, Wellington, New Zealand Education Review Office Full time**The Opportunity**This is an exciting opportunity to make a meaningful impact on education in New Zealand. As a Strategic Advisor, Sector Engagement, you will be responsible for creating and delivering content that showcases our research insights and connects them with teachers and leaders.
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Customer Insight Advisor
6 days ago
Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou kaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Customer Insight Advisor
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou kaupapa We are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Customer Insights Manager
7 days ago
Wellington, Wellington, New Zealand Xero Full timeXero's purpose is to help small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps.As a Senior Research Operations Specialist at Xero, you will be part of our Design and Research function, working closely with peers and design leaders to optimize research workflows using...
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Customer Insights Strategist
1 day ago
Wellington, Wellington, New Zealand Kiwibank Full timeOur MissionWe make a difference for all Kiwi by making a difference for our people. Our goal is to provide flexibility, growth, and challenging work that rewards your efforts.About the RoleThis Senior Analytics and Insights Analyst position plays a vital part in achieving our mission. You will develop and implement analysis, insights, and reporting that...
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Senior Customer Insights Professional
5 days ago
Wellington, Wellington, New Zealand Kiwibank Full timeAbout KiwibankKiwibank is a New Zealand-based bank that values its employees' well-being and offers a range of benefits to support their work-life balance. We're committed to making a difference in the lives of all Kiwis by providing flexible work arrangements, growth opportunities, and challenging work.Job SummaryThis is a senior-level position that...
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Wellington, Wellington, New Zealand The Co-Operative Bank Limited Full timeCustomer Vulnerability and Resolution AdvisorThe Co-operative Bank Banking About the Job: Make a real impact where it matters most At The Co-operative Bank, we believe all our customers deserve fair, inclusive, and compassionate support, especially those who may be experiencing vulnerable circumstances.We're looking for a Customer Vulnerability & Resolution...
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Customer Experience Expert
7 days ago
Wellington, Wellington, New Zealand Xero Full timeAbout XeroXero is a cloud accounting software provider dedicated to helping small businesses succeed. Our purpose is to automate routine tasks, surface actionable insights, and connect businesses with the right data, advisors, and apps.We're looking for Customer Experience Specialists to join our award-winning team in 2025. As a key member of our global...
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Customer Experience Advisor
5 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeWhy Join Us?We're not just another retailer – we're a community-driven organization that's passionate about delivering exceptional customer experiences. As a Customer Experience Advisor, you'll be part of a dynamic team that's dedicated to making a difference in the lives of our customers.You'll enjoy a range of benefits, including:A competitive salary and...
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Data Insights Specialist
2 days ago
Wellington, Wellington, New Zealand Xero Full timeAbout UsXero's mission is to help small businesses thrive by automating routine tasks, surfacing actionable insights and connecting them with the right data, advisors and apps. We're building a stronger economy that can change the world.Job DescriptionAs a Data Analyst at Xero, you will be the key enabler for supporting the execution of commercial strategic...
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Financial Futures Advisor
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full time**About ACC**Mission-driven and customer-focused, we support people to prevent injuries and get back to everyday life after an accident. Our vision is a future where all New Zealanders can thrive. We're committed to improving lives every day through prevention, care, and recovery.We have a permanent opportunity for a Senior Scheme Advisor to join our finance...
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Data Insights Consultant
5 days ago
Wellington, Wellington, New Zealand Xero Full timeData-Driven Decision Making:Xero is seeking a skilled Sales Operations & Insights analyst to join our Customer Success team. In this role, you will leverage data-driven insights to empower our customers, coordinate campaigns, and measure outcomes.About the Role:You will be responsible for analysing customer data from various sources, including Xero, CRM...
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Customer Service Ambassador
7 days ago
Wellington, Wellington, New Zealand Environmental Protection Authority NZ Full timeAbout UsAs New Zealand's environmental regulator, we play a vital role in protecting our country's unique way of life. Our purpose is to make the right decisions based on evidence and science.We're looking for a skilled Customer Insight Advisor to join our contact centre team. As part of this role, you'll be the first point of contact for people reaching out...
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Commercial Financial Advisor
3 days ago
Wellington, Wellington, New Zealand New Zealand Red Cross Full timeWhat You'll DoYou will be a key enabler for change, ensuring decision-makers are provided with robust and insightful information and advice. As a Commercial Financial Advisor, you will provide financial modelling for business cases, including capital expenditure, and conduct post-audits on projects to assess achieved benefits and identify lessons learned....
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Global Customer Insights Analyst
6 days ago
Wellington, Wellington, New Zealand New Zealand Trade And Enterprise Full timeJob DescriptionNew Zealand Trade and Enterprise (NZTE) is seeking a INTERNATIONAL BUSINESS DEVELOPMENT ADVISOR to join our team.Your role will be to develop and implement business growth strategies for our clients.You'll work closely with our client-facing teams to understand their needs and develop solutions that meet those needs.About YouWe're seeking...
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Insights Unit Coordinator
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the Job: We are looking for a skilled Pa/Team Administrator to join our Insights Unit. As a member of our team, you will have the opportunity to contribute to creating a dynamic, future-focused, customer-centric insights unit.Key Responsibilities: The successful candidate will be responsible for:Providing administrative support to the Head of Insights...
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Marketing Insights Specialist
1 day ago
Wellington, Wellington, New Zealand Australia And New Zealand Banking Group Limited Full timeJob DescriptionAs a Data Engineer (Analytics) in the Marketing Enablement team, you will be part of a collaborative group with diverse skills in data wrangling, data science, business analysis and data engineering. We are at an exciting juncture in our journey as an Analytics team, with a strong appetite to better understand our customers and continue...
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Strategic Economic Advisor
3 days ago
Wellington, Wellington, New Zealand Ministry of Business, Innovation and Employment Full timeThe Ministry of Business, Innovation and Employment (MBIE) is seeking an experienced Senior Policy Advisor to join its team. This role offers a unique opportunity to contribute to the development of economic strategies and insights that drive growth and prosperity in New Zealand.As a Senior Policy Advisor, you will work closely with the Economic Strategy &...
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Solution Advisor
1 day ago
Wellington, Wellington, New Zealand Datacom Full timeOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About The RoleThe Solution Advisor - Infrastructure Products role primarily involves supporting new and ongoing presales initiatives aligned to Datacom's...
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Customer Relationship Advisor
3 days ago
Wellington, Wellington, New Zealand Vestas Full timeVestas have an opportunity available and are looking for a motivated and customer-focused Customer Relationship Advisor to join our dynamic team. In this role, you will be the key point of contact for our customers, ensuring their needs are met and their experiences are positive. Joining our team provides an opportunity to work for an organisation focused on...