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Commercial Growth Director
1 week ago
We are seeking a highly skilled Customer Experience Head to lead our efforts in delivering exceptional customer experiences across our stores. This is a fantastic opportunity for a talented retail professional to take on a leadership role and drive business growth through customer-centric initiatives.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead a team of colleagues to deliver exceptional customer experiences and achieve business objectives.
- Analyze customer feedback and market trends to inform business decisions.
- Cultivate relationships with suppliers and partners to promote business growth.
Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts with over 1,000 stores across the UK and Ireland. We are committed to providing an exceptional shopping experience for our customers and fostering a positive work environment for our colleagues.
