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Freight Forwarding Expert

2 weeks ago

Auckland, Auckland, New Zealand Hellmann Worldwide Logistics Full time

Hellmann Worldwide Logistics is a global logistics company that provides a range of services to clients across various industries.

About the Role

We are seeking an experienced Customer Service Representative to join our team as a Logistics Coordinator. The successful candidate will be responsible for coordinating logistics operations and providing exceptional customer service.

  • Key Responsibilities:
  • Coordinating logistics activities to ensure timely and cost-effective transportation of goods.
  • Communicating with clients to understand their needs and preferences.
  • Building strong relationships with clients and internal stakeholders to ensure seamless operations.
  • Monitoring and analyzing logistics performance metrics to identify areas for improvement.
  • Developing and implementing process improvements to enhance efficiency and productivity.
  • Providing training and support to colleagues to ensure effective knowledge transfer.
Requirements
  • Proven experience in logistics coordination, preferably in a similar industry.
  • Strong analytical and problem-solving skills, with the ability to analyze complex logistics data.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • A results-driven approach, with a focus on delivering high-quality results and meeting client expectations.
Why Join Us?

At Hellmann, we offer a competitive remuneration package, opportunities for career growth and development, and a collaborative and inclusive work environment.