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Freight Forwarding Supervisor

7 days ago

Auckland, Auckland, New Zealand Team Recruitment Full time

Job Summary
We are looking for an experienced Freight Forwarding Supervisor to join our team at Team Recruitment. As a key member of our operations team, you will be responsible for overseeing day-to-day operations, supervising a team of customer service agents, and delivering exceptional customer service.

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Key Responsibilities
- Oversee end-to-end freight operations, including air and sea freight management
- Liaise with carriers, agents, transport companies, and customers to ensure timely and efficient delivery of goods
- Develop and implement strategies to improve operational efficiency and customer satisfaction

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Requirements
- Previous supervisory experience or leadership qualities
- Strong communication skills and ability to work effectively with cross-functional teams
- Sound knowledge of export operations and import logistics