Personal Banking Specialist

3 days ago


Tauranga, Bay of Plenty, New Zealand ANZ Full time

About ANZ

ANZ is a leading financial institution committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities. We strive to create a work whānau striving towards a common purpose: shaping a world where communities thrive.

About The Job

This Service Consultant role will see you providing exceptional customer service, managing cash handling requirements, and working collaboratively with colleagues to achieve common goals. If you have a strong customer focus, excellent communication skills, and a positive attitude, this could be the perfect opportunity for you.

Your Key Responsibilities

  1. Meet customers' end-to-end banking needs, ensuring a seamless branch experience.
  2. Deliver high-quality customer interactions, meeting customers' financial transaction needs promptly.
  3. Accurately manage cash handling requirements, adhering to bank processes and policies.
  4. Foster collaborative relationships with colleagues to drive business success.
  5. Identify product opportunities for customers and refer them to relevant areas or personnel for further assistance.

Why Join Us

We're proud to offer a diverse and inclusive work environment, flexible working arrangements, and a range of benefits to support your wellbeing and career growth. Join us and become part of an organisation that values diversity, inclusion, and employee growth and development.



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