Medical Operations Coordinator

4 days ago


Christchurch, Canterbury, New Zealand Health New Zealand | Te Whatu Ora Full time

About the Role: We are seeking a skilled Clinical Administrator to join our team at Waitaha Canterbury. This role plays a key part in ensuring efficient booking practices and supporting patient flow in line with Ministry of Health (MoH) targets and Waitaha Canterbury standards.

Key Responsibilities:

  • Booking and scheduling preadmission clinic appointments and elective inpatient admissions
  • Coordinating operating lists and maintaining the waiting list
  • Maintaining accurate and timely patient records within the Patient Management System (SI PICS)
  • Providing excellent customer service to patients, clinicians, and external stakeholders
  • Ensuring all bookings align with clinical priorities and MoH guidelines

About You:

  • Excellent customer service skills - patient and people-focused
  • Strong organisational, time management, and problem-solving abilities
  • High levels of accuracy and attention to detail
  • Able to work independently and meet deadlines
  • Strong verbal and written communication skills
  • Able to quickly learn and navigate data systems

Our Commitment to Equity, Diversity and Inclusion: We want to see the real you in your application and welcome the real you onboard if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.



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