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Healthcare Operations Coordinator

1 week ago

Christchurch, Canterbury, New Zealand West Coast District Health Board Full time

About the Role:

We are seeking a highly organized and detail-oriented Clinical Administrator to join our team in the medical day unit. The successful candidate will play a vital role in ensuring our patients receive timely, efficient care.

In this role, you will work closely with the Team Leader, Service Manager, and Clinical Director/Triaging Clinician to support outpatient clinic appointments, elective admissions, and patient management processes.

  • Provide friendly, professional front-of-house support to patients, clinicians, and service users.
  • Maintain patient confidentiality and privacy at all times.
  • Identify patients who are unwell or require urgent care and refer them to nursing staff promptly.

Key Responsibilities:

  • Manage patient bookings from referral through to admission, following Waitaha Canterbury and Ministry of Health guidelines.
  • Prioritise bookings based on clinical need and waiting times.
  • Ensure all data entry is accurate and completed in a timely manner.

About the Team/Service:

The Medical day unit operates from Monday to Friday and selected public holidays. We are committed to providing excellent healthcare for the people of New Zealand.