Customer Experience Manager

Job OverviewThe Customer Experience Manager plays a critical role in ensuring that our customers receive the highest level of service and support. This includes managing the day-to-day operations of assigned projects, ensuring timely completion within agreed-upon quality standards, and continuously striving for excellence in all areas of...

Drive Customer Success with Data-Driven StrategiesWe're seeking a seasoned customer operations expert to join our team as a Customer Experience Manager. This role will play a pivotal part in driving business growth through data insights and strategic decision-making.Your primary responsibility will be to lead a high-performing team of analysts, responsible...

About the RoleWe are seeking an exceptional Customer Experience Manager to join our VOC team based in Auckland. In this role, you will be responsible for providing outstanding customer service across all communication channels, primarily voice and email support.You will use efficient first call resolution techniques to address stakeholder inquiries, keeping...

About the Job:This is a great opportunity to work in a dynamic trade support team, providing exceptional customer service and support to our Wellington Account Managers, suppliers, and customers. The successful candidate will have excellent communication skills, with the ability to provide personalized solutions and work effectively under pressure.Your Key...

Job SummaryThis is a senior management role that requires a strategic thinker to lead the service support function and shape the future of service delivery.Key Performance IndicatorsImprove service delivery through effective leadership and operational management.Develop and implement strategies to enhance customer experience.Foster a high trust, open and...

Welcome to Tank JuiceWe're a dynamic and forward-thinking company dedicated to delivering exceptional customer experiences through our range of nutritious products and services.Assistant Store Manager RoleWe're looking for a highly motivated and experienced individual to join our team as an Assistant Store Manager, working closely with the Store Manager to...

Our VisionTo be the go-to provider of Insurance and Investments solutions for our Members, driven by a passion for delivering exceptional service and exceeding expectations.Your Role in Achieving this VisionYou will play a vital role in helping us achieve this vision by delivering outstanding customer experiences, identifying opportunities for growth and...

**About the Role**We're seeking a Store Manager to join our team at Cotton On Group. This role is perfect for someone who is passionate about leading and developing teams, driving business outcomes, and creating exceptional customer experiences.**Key Responsibilities**The successful candidate will be responsible for leading and embedding a culture that...

**Grants Administration at Miles Group**We are looking for a skilled and experienced individual to manage grants administration for our organization. As an Administrative Assistant, you will be responsible for providing top-notch support to our team.Your Key Responsibilities:Manage legal aid applications and support justice in our community.Provide...

**Job Summary:**Mitre 10 Wellington Central is seeking a Customer Experience Director to lead our retail floor and drive sales growth. As a key member of our store leadership team, you will report directly to the Managing Director and play a vital role in shaping the future of our business.About the Role:We are looking for a highly skilled and motivated...

About UsCotton On Group is a global retailer with a diverse team of 20,000 individuals from around the world. We're passionate about delivering exceptional customer experiences and creating workplaces where each individual can thrive.Our CultureWe believe in building a culture centred in belonging, where every individual has the opportunity to bring their...

Role DescriptionThis position plays a vital role in maintaining the overall shopping experience at The Warehouse Group stores. As a Sales Associate, you will interact with customers, assist them with their purchases, and ensure that they leave satisfied with their shopping experience. You will also contribute to maintaining a clean and organized store...

Xero's PurposeWe're on a mission to help small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. As a leader on our Customer Success team, you'll play a vital role in empowering our customers to achieve their goals and drive advocacy for Xero through delivering beautiful...

About UsNoel Leeming is a technology and appliance company committed to delivering exceptional customer experiences. We believe in empowering our customers to make informed purchasing decisions and providing them with the best solutions for their needs.Job SummaryWe are seeking a Sales Consultant to join our team. As a key member of our sales team, you will...

as a customer experience leader, you will be responsible for ensuring our team members are highly productive and motivated to move stock to the shelf in an efficient manner. this role requires strong leadership skills, ability to coach and develop future leaders, and a passion for visual merchandising. the successful candidate will have at least 3 years of...

Job DescriptionWe are seeking a Salesperson to join our team at Advance Auto Parts. This is an entry-level sales position that requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge.About the RoleThe Salesperson will be responsible for providing exceptional customer service and driving sales growth through...

Career Advancement OpportunitiesWe are a growth-oriented company that values employee development and career progression. As a key member of our team, you will have the opportunity to develop new skills, take on new challenges, and advance your career in retail management. Our company culture emphasizes collaboration, innovation, and excellence, making it an...

Kiwis love shopping at The Warehouse because of our wide range of products and excellent customer service.We're committed to providing an enjoyable shopping experience that meets their needs and exceeds their expectations.To achieve this, we need talented individuals like you to join our team.As a Casual Team Member, you'll play a crucial role in delivering...

About the RoleThis is a fantastic opportunity to join our VOC team in Auckland as a Customer Experience Professional. As part of this role, you will be responsible for providing exceptional customer service across all communication channels, primarily voice and email support.You will use first call resolution techniques to efficiently address stakeholder...

Leadership OpportunityWe are looking for a seasoned retail professional to join our team as a Store Manager. In this role, you will have the opportunity to lead a team of sales associates and drive business results. Your key responsibilities will include:- Developing and implementing strategies to improve store performance and customer satisfaction- Leading...