Customer Experience Specialist
3 days ago
Job Description
We are seeking a Salesperson to join our team at Advance Auto Parts. This is an entry-level sales position that requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge.
About the Role
The Salesperson will be responsible for providing exceptional customer service and driving sales growth through excellent product knowledge and strong communication skills. The role involves sourcing products from various suppliers, maintaining store inventory, and delivering parts to customers as needed.
Key Responsibilities
- Provide exceptional selling experience for DIY customers, including answering questions, making recommendations, and resolving issues.
- Achieve personal sales goals and contribute to the store's overall sales objectives.
- Maintain store product and operational standards, including stockroom organization and cleanliness.
- Responsible for inventory processes, including truck put-away, shoot-outs, cycle counts, backstock, and more.
Requirements
- High school diploma or equivalent required; bachelor's degree in business administration or marketing preferred.
- 2-3 years of successful sales experience in a retail environment, with a proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, peers, and management.
- Basic math skills and ability to use calculators, computers, and other tools to manage inventory and process transactions.
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