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Information Literacy Manager

1 week ago

Porirua, Wellington, New Zealand Porirua City Council Full time

Company Overview: Porirua City Libraries serve a diverse community with five library locations, providing various services and collections. We are part of the SMART library collaboration with other councils and institutions.

Job Summary:

The Library Supervisor plays a key leadership role in delivering high-quality customer service to library users. This busy role involves managing frontline library services, leading a team of library assistants and shelvers, and overseeing the fiction library collection.

Key Responsibilities:

  • Provide day-to-day leadership for library staff in the central library.
  • Ensure the team delivers excellent customer service to all library users.
  • Manage staffing and rostering to ensure efficient frontline library services.
  • Oversee the management of the fiction library collection.

Requirements:

  • A New Zealand recognized library qualification or equivalent experience.
  • Good understanding of public libraries' operations and services.
  • Ability to lead staff to deliver exceptional customer service.
  • Experience working with people as a leader and influencer.
  • Genuine interest in fiction books.
  • Flexible approach, commitment to customer experience, and ability to relate well to people of all ages and backgrounds.
  • Excellent communication skills and strong organizational abilities.
  • Strong problem-solving skills and passion for making things work.