Administrative Support Specialist

3 days ago


Auckland, Auckland, New Zealand Mitre 10 Full time

Company Overview:

Mitre 10 is a leading home improvement retailer in New Zealand, with a rich history dating back to 1974. Our mission is to inspire Kiwis to love where they live, work, and play through our extensive range of home improvement, garden, and trade products.

Job Description:

We are seeking an experienced Office Support Coordinator to join our Albany-based Support Centre team. As part of our People function, you will provide exceptional front-of-house service to our key stakeholders and guests, reflecting our company values.

Your Key Responsibilities:

  • Greet team members and visitors warmly, creating a positive atmosphere at the reception area
  • Provide primary point of contact for internal customers, delivering outstanding customer service and addressing their needs or inquiries promptly and accurately
  • Maintain relationships with Corporate Travel Management, Air New Zealand (Koru), Budget rentals, and preferred hotels and motels
  • Support Vehicle Policy implementation, ensuring licensing information is recorded and supporting drivers to maintain their vehicles
  • Monitor Argus tracking system and provide weekly reports to drivers and Managers
  • Coordinate HSW management processes for external contractors

Required Skills and Qualifications:

  • Proven experience in customer service or receptionist role
  • Good understanding of H&S safety compliance and contractor management
  • Experience in travel industry preferred but not necessary
  • Excellent verbal and written communication skills
  • Able to build effective working relationships with people at all levels
  • Prioritizing and multitasking ability
  • Proficiency in Microsoft Office suite
  • Hold full driver's license

Benefits:

  • Attractive remuneration package
  • Generous staff buying privileges
  • Lifelong learning insurance
  • Discounted medical insurance
  • Birthday day off


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