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Account Manager

1 week ago

Auckland, Auckland, New Zealand Tangram Full time

About Tangram

We are a family-owned and operated business, recognized as one of New Zealand's Best Managed Companies for 2023 by Deloitte.

This prestigious accolade highlights our robust management practices, vibrant company culture, and resilient strategies that enable us to thrive in a constantly evolving market.

About the Role:

  • You will be responsible for building relationships with new clients, qualifying leads, and converting them into loyal customers.
  • As part of our regional sales team, you will leverage your customer service expertise and passion for negotiation to drive business growth.

Your Responsibilities:

  • Develop and implement effective sales strategies to achieve and exceed sales targets.
  • Build strong rapport with customers, understand their needs, and recommend tailored solutions.
  • Negotiate and close sales, consistently exceeding targets.
  • Provide outstanding customer service and maintain accurate records.
  • Keep clients informed about new product offerings and services.
  • Stay current with industry trends and competitor activities.
  • Identify opportunities to streamline processes and improve efficiency.

What We're Looking For:

  • Proven experience in target-based sales, particularly in telesales or telephone account management.
  • A fearless approach to business development through cold calling.
  • Exceptional communication skills, with a professional phone manner.
  • Confidence in engaging in sales-focused conversations.
  • A tertiary qualification is beneficial.
  • A track record of consistently meeting sales quotas, ideally over the phone.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Knowledge of Salesforce is a plus.
  • Strong negotiation and communication skills with stakeholders at all levels.
  • Excellent organizational and time-management skills.
  • The ability to handle rejection calmly and negotiate effectively.
  • Flexibility to adapt to changing priorities and deadlines.
  • Knowledge of the food service industry is a plus.
  • A proactive, self-motivated approach, with the ability to work independently.
  • A target-driven mind set, combined with a strong sense of teamwork.