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Hospitality Account Manager

2 weeks ago

Auckland, Auckland, New Zealand Amadeus Full time
Hospitality Account Manager

The Hospitality Account Manager is responsible for delivering exceptional customer experiences and driving revenue growth for Amadeus Hospitality. This role involves managing a portfolio of high-value accounts, building strong relationships with key stakeholders, and implementing tailored solutions to meet their unique needs.

Main Responsibilities:

  • Develop and maintain close relationships with key decision-makers, understanding their business objectives and preferences.
  • Design and execute customized account plans to drive revenue growth and improve customer satisfaction.
  • Collaborate with internal teams to deliver seamless onboarding experiences, ensuring timely implementation of Amadeus products.
  • Monitor customer feedback and sentiment, using insights to inform product development and service enhancements.

About the Ideal Candidate:

  • Minimum 2 years of experience in sales or account management within the hospitality industry, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Detailed knowledge of the hospitality sector, particularly in revenue management, and a passion for staying up-to-date on industry trends.

What We Offer:

  • A competitive salary and benefits package that reflects your value to the organization.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • A dynamic work environment that fosters collaboration and innovation.