Food and Beverage Operations Coordinator
1 week ago
**Responsibilities**
Leadership and Team Management:
- Lead by example and provide guidance and support to shift team members
- Develop and implement effective strategies to improve team performance and productivity
- Maintain open and transparent communication with staff and management
Customer Service:
- Deliver exceptional customer service and resolve any issues or concerns promptly
- Foster positive relationships with guests and colleagues alike
- Ensure all interactions are professional, friendly, and respectful
Operational Excellence:
- Maintain high standards of food quality, presentation, and hygiene
- Conduct regular stock takes and accurately record breakages
- Ensure accurate guest billing and posting of charges
Training and Development:
- Induct new staff into the team, department, and hotel
- Provide training and development opportunities to enhance staff skills and knowledge
- Evaluate and improve existing training programs
Additional Responsibilities:
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