Food and Beverage Operations Coordinator

1 week ago


Queenstown, New Zealand Mgallery Hotel Collection Full time

**Responsibilities**

Leadership and Team Management:

  • Lead by example and provide guidance and support to shift team members
  • Develop and implement effective strategies to improve team performance and productivity
  • Maintain open and transparent communication with staff and management

Customer Service:

  • Deliver exceptional customer service and resolve any issues or concerns promptly
  • Foster positive relationships with guests and colleagues alike
  • Ensure all interactions are professional, friendly, and respectful

Operational Excellence:

  • Maintain high standards of food quality, presentation, and hygiene
  • Conduct regular stock takes and accurately record breakages
  • Ensure accurate guest billing and posting of charges

Training and Development:

  • Induct new staff into the team, department, and hotel
  • Provide training and development opportunities to enhance staff skills and knowledge
  • Evaluate and improve existing training programs

Additional Responsibilities:


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