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Head of Food

1 month ago


Queenstown, New Zealand NZSki Full time

**Food and Beverage Head of Department - The Remarkables**

This is a rare opportunity for a hospitality management extraordinaire to join the leadership team at The Remarkables Ski Area. The primary responsibility of this Winter seasonal position is the delivery of world-class dining in a multi-outlet, high volume facility to skiers and non-skiers alike.

This is a core role within our leadership team, and we seek to appoint an experienced restaurant manager who has the ability to lead and motivate a large crew to deliver exceptional quality food & beverage and guest service that exceeds our customer expectations.

**About the role**

At any given time, we will have up to four outlets operating on the mountain, plus the provision of staff and kids club meals. This will require you to be efficient at planning and organising, while developing your team to provide a seamless service to all these areas. You will be adaptable and responsive to the demands of our seasonal business and changing daily environment. In addition, you will have proven success in leading teams and developing effective on-going relationships with staff, guests and suppliers.
- Recruiting, training, leading and motivating a food & beverage team of approximately 65
- Operating within a department budget
- Planning and forecasting of labour requirements to workforce plans
- Planning menus in consultation with NZSki General Manager of Food & Beverage
- Planning and organising special functions and catering for events
- Conducting stocktakes and ensuring appropriate levels of stock is held
- Overseeing the food & beverage purchasing function
- Maintaining departmental financial transaction records
- Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
- Working alongside the team to deliver a consistent product and friendly service
- Gathering customer feedback to assess their satisfaction with meals and service and looking for opportunities to improve
- Seasonal position from May to October, with the opportunity to build a career and return year after year.

**About You**
- Minimum 5yrs experience in restaurant or cafe management
- Ability to lead and motivate a focused team to deliver exceptional quality food & beverage product and guest service
- Strong leadership skills and an aptitude for developing these in others
- Strong Computer Skills and experience with Point-of-Sale Systems including Back Office & Inventory Transactions
- Experience in working with Food Control Plans and Processes
- Experience with Human Resources processes
- Adaptability to a changing daily environment
- Ability to develop effective on-going relationships with staff, guests, and suppliers

**Skills and Qualifications**

The following qualifications would be an advantage:

- NZ Duty managers certificate
- Food Safety Qualifications 167 & 168
- Food & Beverage Diploma
- Event Management Diploma