Experience Officer

4 days ago


Auckland, Auckland, New Zealand Suntory Holdings Limited Full time
Job Description
A great opportunity has arisen for a skilled Customer Experience Officer to join our team at Suntory Holdings Limited.

As a Customer Experience Officer, you will play a key role in delivering exceptional service to our clients across Australia & New Zealand. You will be responsible for managing our communication channels and ensuring our clients receive top-notch support as we transition to becoming Suntory Oceania.

Responsibilities:
1. Provide excellent customer service through various communication channels.
2. Utilize systems such as Outlook, SAP, and C4C to manage orders and respond to client inquiries.
3. Perform high-volume data entry and manage administrative tasks.
4. Collaborate with internal teams to ensure seamless support to our clients.
5. Adapt to ongoing system and business transformations to support our evolving needs.

What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. Collaborative and dynamic work environment.
4. Recognition and rewards for outstanding performance.

About Us
Suntory Holdings Limited is a leading beverage company in Oceania, dedicated to bringing the best of Suntory to our customers. We value our employees and strive to create a positive and inclusive work environment.

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