Customer Experience Officer

We are seeking a Customer Experience Officer to join our team at epay New Zealand. In this role, you will be responsible for providing exceptional customer service and resolving customer complaints and issues.Main Responsibilities:Respond to customer inquiries and complaints via phone, email, and social mediaEscalate complex issues to senior team members or...

Introducing Suntory Oceania Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food.Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500...

Job DescriptionA great opportunity has arisen for a skilled Customer Experience Officer to join our team at Suntory Holdings Limited.As a Customer Experience Officer, you will play a key role in delivering exceptional service to our clients across Australia & New Zealand. You will be responsible for managing our communication channels and ensuring our...

Enhance the customer experience and support a high-performing team at Transpower. As an Office Administrator, you will be responsible for delivering exceptional administrative support to our Grid Delivery team and maintaining positive relationships with internal and external customers.Your key responsibilities will include coordinating office-related tasks,...

About UsFidelity Life is a New Zealand-based life insurer dedicated to providing financial protection and peace of mind to its customers. With over 50 years of experience, we've established a strong reputation for excellence and innovation. Our customer-centric approach ensures that every interaction with our organization is a positive one.We're seeking a...

We're seeking a talented individual to join our team as a Customer Specialist in our Albany office.This office-based role involves being a key point of contact for customers regarding their home loan lending or forwarding enquiries to relevant specialists or appropriate channels.About the RoleYou will be dealing with a variety of queries and requests from...

We're looking for a Customer Experience Coordinator to join our team at Oak Furniture Store NZ & AU.In this role, you'll be responsible for coordinating customer interactions, responding to inquiries, and resolving any issues that may arise.You'll also be involved in analyzing customer feedback and developing strategies to improve customer...

About UsAt Atomic Coffee Roasters, we are dedicated to creating unique and high-quality coffee experiences for our customers. We source, roast, and blend our specialty-grade beans to achieve a complex and challenging taste profile.We are seeking a Customer Service Representative to join our team and play a crucial role in delivering swift and effective...

Job Overview:We are looking for a Customer Experience Coordinator to join our team at Epayworldwide. As an eCommerce Fulfilment Officer, you will be responsible for ensuring that customers receive their orders in a timely manner and have a positive experience with our company.Key Responsibilities:Identify and report online fraudulent credit card transactions...

Our VisionWe're a forward-thinking organisation, dedicated to providing innovative financial solutions to our customers. As our Digital Manager, you'll play a key role in driving this vision forward.Job SummaryYou'll lead the development and delivery of digital solutions, prioritising customer-centric outcomes, scalability, and process efficiency.You'll...

Job OpportunityAuckland Council is excited to be hiring our next group of Customer Service Representative Contact Centre agents to enhance our team and ensure excellent customer experiences. We are looking for highly skilled and experienced professionals who are passionate about delivering exceptional customer service and promoting the well-being of our...

As a Customer Experience Officer, you will be responsible for delivering exceptional service to our clients across Australia & New Zealand. This onsite position plays a critical role in managing our communication channels and ensuring our clients receive top-notch support as we transition to becoming Suntory Oceania.Key Responsibilities:Handle and manage...

At Southern Cross Travel Insurance, we are committed to delivering exceptional customer experiences. To achieve this goal, we are seeking a strategic leader who can shape and execute our customer experience strategy.This newly created role will oversee the entire customer journey, ensuring that every touchpoint is optimised to deliver satisfaction. The ideal...

Customer Service OfficerAbout Us: ASSA ABLOY is a global leader in access solutions, dedicated to satisfying end-user needs for security, safety, and convenience. We have offices in over 70 countries worldwide, allowing us to serve mature and emerging markets alike.About The RoleWe are seeking a highly skilled Customer Service Officer to join our Auckland...

Job DescriptionThis is an exciting opportunity for a motivated and customer-focused individual to join our Customer Care Team based at Kennedy Point, Waiheke Island.Main ResponsibilitiesEnsure the smooth and efficient queuing and loading of vehicles and passengers onto our vessels.Deliver exceptional customer service to our Waiheke and Great Barrier Island...

About UsWelcome to Callcentre People, where we pride ourselves on delivering exceptional customer service. We're a dynamic team dedicated to providing top-notch support to our clients, and we're looking for talented individuals to join us.The RoleWe're seeking a CUSTOMER SERVICE REPRESENTATIVE who can deliver outstanding customer experiences. As a key member...

Unlock Your PotentialTSA Group - Australia is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. Our mission is to create experiences that people love by revolutionizing the way they connect and communicate with brands.About the RoleThis full-time position offers a competitive salary...

Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

**Delivering Results**As a Lifecycle Marketing Lead, your primary objective will be to ideate and drive optimisation and innovation within the customer journey. This means ensuring magic happens at every touchpoint and interaction through a continuous test-and-learn 'never done' approach.You'll own and analyse customer success metrics, including product...