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Senior Healthcare Services Leader

1 week ago


Wellington, Wellington, New Zealand Ocg Consulting Full time

Job Overview

As a National Contact Centre Manager at Ocg Consulting

You will have the opportunity to lead a team of 5 Team Leaders and approximately 70 Communication Officers in a fast-paced, customer-focused environment.

Key Responsibilities
  1. Ensure efficient service delivery
  2. Foster a positive team culture
  3. Continuously improve processes

About You

We are looking for a strong leader with:
  • Proven experience in a senior contact centre leadership role
  • Health sector experience (essential)
  • Strong people leadership and coaching skills