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Senior Healthcare Services Leader
1 week ago
Job Overview
As a National Contact Centre Manager at Ocg ConsultingYou will have the opportunity to lead a team of 5 Team Leaders and approximately 70 Communication Officers in a fast-paced, customer-focused environment.
Key Responsibilities- Ensure efficient service delivery
- Foster a positive team culture
- Continuously improve processes
About You
We are looking for a strong leader with:- Proven experience in a senior contact centre leadership role
- Health sector experience (essential)
- Strong people leadership and coaching skills