Team Lead
6 days ago
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Senior Operations/Customer Service Team Member. The successful candidate will possess excellent interpersonal and communication skills, with experience working within the sports and recreation industry.
Responsibilities
- Provide exceptional customer service, responding to queries and resolving issues promptly
- Collaborate with the Duty Managers, assisting with the running of the Facility
- Support the development of new and casual employees, ensuring they receive high-quality training and guidance
Requirements
To succeed in this role, you must be able to demonstrate:
- Excellent interpersonal and communication skills
- A proven ability to work collaboratively with others
- Strong problem-solving and conflict resolution skills
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