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Regional Customer Engagement Director
2 weeks ago
We are seeking a seasoned Delivery Excellence Lead to join our team. The ideal candidate will have extensive experience in transformational program management and a proven track record of successfully leading cross-functional teams.
Key Responsibilities:
- Delivery Excellence
- Lead and own engagement-planning and program-planning activities.
- Oversee the delivery of multiple projects related to successful engagement or program execution.
- Own the engagement and program plan, ensuring delivery within quality criteria, on time, and budget.
- Sales and Business Development
- Closely collaborate with EAs, SAE, SSA, MPs, and product sales colleagues on large bids and proposals.
- Develop proposals, tenders, and responses to requests for proposals associated with programs.
- Coaching & Mentoring
- Provide guidance and support to project managers for programs.
Requirements
- 15+ years of transformational program management experience.
- Proven experience in successfully leading cross-functional teams without authority.
- Strong IT/Software industry background is an advantage.
