Retail Operations Manager

7 days ago


Hamilton, Waikato, New Zealand Accent Group Full time
About the Role

We are seeking an experienced Retail Operations Manager to lead a portfolio of stores across Auckland. The ideal candidate will have a proven track record in driving sales and KPIs, with excellent leadership and communication skills.

Key Responsibilities
  • Develop and implement strategies to drive store performance and achieve commercial success.
  • Motivate and coach Store Managers to achieve optimal results in sales targets, KPIs, and store presentation.
  • Closely monitor store sales to identify areas for improvement and implement corrective actions.
  • Effectively manage wage costs and adhere to company rostering standards.
  • Coach and mentor Store Managers to maintain high team morale and develop their store teams through training and succession planning.
Requirements
  • 2+ years Area Manager or Senior Cluster Manager experience in a fast-paced retail environment.
  • A motivated and driven attitude, with a passion for leading and inspiring a team.
  • The ability to think strategically and identify missed opportunities to drive sales and KPIs.
  • A sound operational and strategic skill set, with experience in stock control and visual merchandising.
  • Experience with managing a roster and wage control.

This is an exciting opportunity to join Accent Group Limited, a leader in the footwear industry, and contribute to the company's growth and success.



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