Hotel Front Desk Ambassador

5 days ago


Wellington, Wellington, New Zealand Ibis, Ibis Styles, Ibis Budget Full time

Company Overview
Ibis Wellington is a leading economy hotel, strategically located in the heart of Wellington. With its vibrant atmosphere and spacious facilities, this hotel offers an ideal environment for guests from all over the world to relax and unwind.

Job Description
We are currently seeking a highly skilled and motivated individual to join our front office team as a Receptionist - Ibis Wellington. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience with us.

Responsibilities:

  • Welcoming guests upon arrival and assisting them throughout their stay;
  • Ensuring smooth check-in and check-out procedures;
  • Providing valuable local knowledge and promoting hotel facilities;
  • Maintaining accurate records and adhering to cash handling and security procedures;
  • Promoting Accor loyalty programmes and contributing to guest satisfaction and brand loyalty;

Requirements:

  • Previous experience as a receptionist in a hotel environment;
  • Exceptional communication skills, both written and verbal;
  • An organized individual with a high attention to detail;
  • Able to work a flexible roster, including mornings, evenings, weekends and public holidays;
  • New Zealand residency or a permanent NZ work visa.

Benefits:

  • A competitive hourly rate of $25.94;
  • The opportunity to work in a dynamic and fast-paced environment;
  • A range of employee benefits and perks, including access to Accor's Academy and Heartist programme;
  • A supportive and inclusive workplace culture.


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