Customer Relationship Manager
4 days ago
CARTERS has been helping build New Zealand for over 150 years. Our continued success is built on strong relationships and a commitment to delivering exceptional results.
Job Description
We are seeking a skilled Customer Relationship Manager to join our team. As an Account Manager, you will play a crucial role in maintaining strong customer relationships and driving sales growth through existing customer spend and new business development.
About the Role
In this role, you will work closely with internal teams to ensure customer needs are met and issues are resolved in a timely manner. Your responsibilities will include managing existing customer ledgers, identifying opportunities for growth, and developing and maintaining supplier relationships.
Key Responsibilities
* Manage existing customer ledgers and develop strategies for growth
* Identify opportunities for sales growth through existing customer spend and new business development
* Develop and maintain supplier relationships to ensure complete solutions and packages for customers
* Collaborate with internal teams to ensure customer needs are met and issues are resolved in a timely manner
What We Offer
CARTERS offers a competitive base salary plus incentives, vehicle, laptop & mobile, 7.5% Benefits Package, including Superannuation Savings Scheme, Life & Disability Insurance, and Southern Cross Health Insurance. We also provide training, development, coaching, and promotional opportunities, as well as a supportive and respectful working environment.
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