Hospitality Ambassador

5 days ago


Auckland, Auckland, New Zealand Marriott International Full time

Job Overview

\

We are seeking a highly skilled and experienced Guest Relations professional to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional guest service and ensuring that all aspects of our property's hospitality standards are met.

\

About Marriott International

\

Marriott International is a global leader in the hospitality industry, with a portfolio of brands that include JW Marriott, The Ritz-Carlton, and more. We are committed to delivering personalized experiences to our guests and creating unforgettable memories for them.

\

Key Responsibilities

\
  • Manage guest services and front desk operations to ensure seamless delivery of hospitality services\
  • Develop and implement strategies to improve guest satisfaction and loyalty\
  • Supervise and train front desk staff to ensure they meet high standards of customer service\
  • Monitor and analyze guest feedback to identify areas for improvement\
  • Collaborate with other departments to ensure effective communication and problem-solving\
  • Ensure compliance with company policies and procedures

Requirements and Qualifications

\

To be successful in this role, you must have:

\
  • 2+ years of experience in guest relations or a related field\
  • Demonstrated expertise in hospitality and customer service\
  • Strong leadership and supervisory skills\
  • Excellent communication and interpersonal skills\
  • Able to work effectively in a fast-paced environment\
  • Familiarity with hotel operations and systems

Benefits

\

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our employees also enjoy access to exclusive discounts and perks, as well as opportunities for professional growth and development.



  • Auckland, Auckland, New Zealand The Warehouse Full time

    About the RoleAs a Customer Service Ambassador, you will be the face of our company, providing exceptional service to our customers through our self-checkout lanes. You will be responsible for ensuring that every customer has a positive shopping experience, from assisting with speedy service to helping them pack their bags.This role requires patience and...

  • Spirits Ambassador

    5 days ago


    Auckland, Auckland, New Zealand Lion Inc Full time

    Here at Lion we don't settle for ordinary.We're passionate about crafting exceptional brands that bring people together, spark conversations, and create unforgettable moments.Our Marketing team are responsible for shaping the identity and driving the success of our brand portfolio.We're all about passion, energy and teamwork to serve uplifting moments to our...

  • Brand Ambassador

    5 days ago


    Auckland, Auckland, New Zealand Lion Inc Full time

    Company OverviewLion Inc is a leading provider of exceptional brands that bring people together and create unforgettable moments. Our passion for crafting unique products has earned us a reputation as industry leaders.Job DescriptionWe are seeking a highly skilled Spirits Ambassador to join our NZ Marketing team. As the go-to expert for managing activations...


  • Auckland, Auckland, New Zealand Lion Inc Full time

    Role OverviewAs a Spirits Ambassador, you will play a key role in shaping the identity and driving the success of our brand portfolio. You will work closely with internal and external stakeholders across NZ to deliver advocacy programmes to On and Off Premise customers.Key Responsibilities• Developing and managing relationships with Lion staff, customers,...


  • Auckland, Auckland, New Zealand Savor Group Full time

    **Company Overview**Savor Group is a dynamic and entrepreneurial business that creates world-class dining experiences across its leading restaurants. With a strong focus on growth and shareholder returns, the company operates in the fast-paced food and beverage industry.The Venue: Ebisu serves contemporary Japanese fare in a stylish space overlooking...


  • Auckland, Auckland, New Zealand Hind Management Full time

    We are seeking a highly skilled and experienced Food and Beverage Attendant to join our team at Sunset Rooftop Bar in Sudima Auckland City. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves with a lasting impression.You will work closely with our skilled...


  • Auckland, Auckland, New Zealand Jw Marriott Full time

    Job OverviewJW Marriott Auckland seeks a Guest Experience Expert to deliver exceptional service and create memorable experiences for guests. As a member of our Rooms & Guest Services Operations team, you will take the initiative to guide guests through their stay, addressing their needs and requests with a personalized touch.ResponsibilitiesProcess...


  • Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time

    **Key Responsibilities**Develop strong relationships with guests pre-arrivalLiaise with other departments to ensure seamless guest experiencesEncourage and train team members to provide exceptional serviceMeet departmental targets and complete reporting on guest feedbackOversee and assess team member performance in delivering excellent guest service


  • Auckland, Auckland, New Zealand Lion Inc Full time

    Lion Inc's vision is to craft exceptional brands that spark conversations and create unforgettable moments. Our Marketing team plays a crucial role in shaping the identity and driving success of our brand portfolio.We're seeking a seasoned Spirits Ambassador to join our NZ Marketing team in Auckland. This role involves working with internal and external...


  • Auckland, Auckland, New Zealand Star Group Full time

    About UsAt Rosie's Red-Hot Cantina, we're a vibrant part of the Star Group community, offering an unforgettable experience that sets us apart from the rest. Our electrifying atmosphere and Calexican menu bring LA's street scene to life, making every visit a thrilling adventure.The RoleWe're seeking charismatic Wait Staff who can create memorable experiences...


  • Auckland, Auckland, New Zealand Hind Management Full time

    **Who We Are**We are Hind Management, a company that believes in creating exceptional guest experiences through our passion for hospitality. Our values include Manaakitanga - hospitality at the heart of all we do, and we strive to create an inclusive and accessible workplace culture.Our team members love coming to work every day, and we think you will too!...

  • Service Ambassador

    3 days ago


    Auckland, Auckland, New Zealand Trade Me Limited Full time

    Company Overview\The Engine Room is a close-knit team that values quality over quantity. We believe in providing professional development opportunities and team performance-based incentives to support the success and well-being of our staff. Our owners are hands-on and committed to creating a positive work environment where staff can thrive.\Salary and...

  • Brand Advocate

    5 days ago


    Auckland, Auckland, New Zealand Lion Inc Full time

    At Lion Inc, we're passionate about crafting exceptional brands that bring people together. Our Marketing team shapes the identity and drives success of our portfolio.We're seeking a Spirits Ambassador to join our NZ Marketing team in Auckland. This role will see you working with stakeholders across NZ to deliver advocacy programmes to On and Off Premise...


  • Auckland, Auckland, New Zealand Lion Inc Full time

    Lion Inc's Marketing team is dedicated to crafting exceptional brands that bring people together. We're seeking a skilled Spirits Ambassador to join our NZ Marketing team in Auckland.This role involves working with stakeholders across NZ to deliver advocacy programmes and champion our spirits products. You'll be responsible for developing relationships,...


  • Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time

    About Pullman Hotels & ResortsWe are a leading hospitality brand with a presence in 110 countries around the world. Our commitment to innovation and excellence has earned us a reputation as one of the top hospitality brands globally.Our MissionWe strive to create unforgettable experiences for our guests, driven by our passion for innovation and our...


  • Auckland, Auckland, New Zealand Converse Full time

    Our Mission is to make things better as a team. We're looking for someone who can get it done, be solution orientated, results focused, timely and focused. You'll demonstrate leadership, create opportunities, be the face of the brand and inspire a shared vision. With a retail or hospitality management background, you'll celebrate the customer and develop...

  • Culinary Ambassador

    2 days ago


    Auckland, Auckland, New Zealand Pullman Kinshasa Grand Hôtel Full time

    Deliver Exceptional Culinary ExperiencesAt Pullman Auckland, we're passionate about providing guests with unforgettable culinary experiences. As a Commis Chef, you'll be at the heart of our kitchen brigade, working closely with our team to deliver dishes that exceed expectations.About UsWe're part of Accor Hotels, a global leader in hospitality, and we pride...


  • Auckland, Auckland, New Zealand Lion Inc Full time

    Lion Inc doesn't settle for ordinary. We're driven by a desire to create unforgettable moments. Our Marketing team is responsible for shaping the identity and driving success of our brand portfolio.We're looking for a skilled Spirits Ambassador to join our NZ Marketing team in Auckland. This role involves working with internal and external stakeholders to...


  • Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time

    Pullman Hotels & Resorts is seeking a highly skilled Guest Relations Manager to join our team. As a pioneer in responsible hospitality, we offer a unique environment where you can build lasting connections with guests and colleagues alike.Your key responsibilities will include:Developing effective communication strategies to engage with guestsCollaborating...


  • Auckland, Auckland, New Zealand Star Group Full time

    Located on the edge of the Viaduct Harbour, The Lula Inn offers a unique dining experience that combines South Pacific cuisine with an energetic atmosphere. As a key contact with our customers, you'll be responsible for creating memorable experiences through top-notch service, taking orders, delivering food and drinks, and ensuring seamless interactions from...