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Customer Service Agent

2 weeks ago

Hamilton, Waikato, New Zealand Sentinel Technologies Inc. Full time
About the Company
Sentinel Technologies Inc. is a leading IT services provider with a strong reputation for delivering quality solutions. Our team of experts works closely with clients to understand their needs and develop tailored solutions. As a Help Desk Specialist, you will play a crucial role in providing technical support services to our clients and contributing to our company's mission to make IT happen.

Responsibilities
- Provide technical support services to clients
- Collaborate with other teams to ensure seamless service delivery
- Document and track project progress
- Participate in ongoing training and development programs

Requirements
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with others
- Valid driver's license and proof of vehicle insurance