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Desktop Solutions Consultant

2 weeks ago

Auckland, Auckland, New Zealand Zone It Solutions Full time

**Job Description:**

We are looking for a highly motivated Desktop Solutions Consultant to join our support team. The ideal candidate will have strong technical skills and excellent customer communication skills.

Main Responsibilities:

  • Deployment and troubleshooting of MFDs
  • Experience with mobile device deployment and troubleshooting
  • Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles
  • Ability to assist with system administration tasks, including backups and restores

Requirements:

  • Minimum 2 years of experience in a full-time desktop support role
  • Proactive nature, enthusiastic attitude, and a genuine desire to help people
  • Excellent customer communication skills
  • Ability to mentor, assist, and guide Service Desk staff