IT Field Support Specialist
3 days ago
**Company Overview**
EIL Global IT Solutions and Services Pvt Ltd is a leading provider of comprehensive IT services across Asia Pacific and EMEA. With a focus on digital transformation, we support enterprises with professional services in IT infrastructure, AIOPS, AI-based Workforce Automation, and Blockchain Solutions.
**Job Overview**
We are seeking a skilled Junior IT Field Services Technician to join our team in Nelson. This freelance role involves providing onsite IT support for various clients. The successful candidate will engage in troubleshooting and managing the IT infrastructure, ensuring the smooth operation of client systems.
**Key Responsibilities**
- Deliver onsite support, addressing client needs promptly and maintaining IT systems for optimal performance
- Perform hands-on troubleshooting to diagnose and resolve technical issues across various devices and platforms
- Assist with basic network setup and support, enhancing communication channels for business operations
**Required Skills and Qualifications**
- Strong experience in onsite support and hands-on troubleshooting (Mandatory skill)
- Competency in basic network and audio/video support, facilitating smooth communication and connectivity
- Effective incident handling and coordination with external vendors to ensure timely resolution of IT issues
**Why Join Us?**
EIL Global offers a dynamic work environment where you can apply your skills and knowledge to deliver exceptional results. As a member of our team, you will have opportunities to learn new technologies and develop your career in a supportive and collaborative environment.
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