Environmental Collections Executive

2 weeks ago


Auckland, Auckland, New Zealand Reclaim | Serious About Recycling Full time

At Reclaim, our mission is to make the recycling experience easy and effective for customers while adapting to daily needs to create efficient runs for drivers and accommodating new opportunities.

We focus on recycling and recovery, offering customers a sustainable and efficient method of disposing of their cardboard, paper, glass, aluminum, and plastic.

Our team provides not only collections but also educational seminars, beach clean-up projects, public collection points, and community engagement through tours and open forums.

As a key member of our team, you will work closely with customers to solve queries, issues, and adaptations to their collection requirements and implement them into existing driver runs that day.

You will maintain clear and professional communication with drivers to address errors and operational concerns.

We review and monitor previous, current, and upcoming day's runs to ensure efficiency and customer satisfaction.

Your role involves assigning correct trucks for bin drop-offs and collections in the most efficient way possible.

You will maintain a professional and open line of communication with drivers.

Collaboration with drivers is essential to improve run sequences and report recommendations to sales support.

We utilize EROAD to track driver progress, offer real-time information to customers wanting bin servicing updates, and confirm site visits.


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