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Patient Experience Coordinator

1 week ago

Auckland, Auckland, New Zealand Cooper University Health Care Full time

Our Team at Cooper University Health Care

At Cooper University Health Care, we pride ourselves on being dedicated professionals who continuously explore clinical innovations and enhance access to cutting-edge facilities, equipment, technologies, and research protocols.

Job Overview

The Patient Access Navigator I plays a pivotal role in providing centralized patient access to physician and radiology services across multiple disciplines. This includes Internal Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management.

Responsibilities

  1. Deliver exceptional patient experience through efficient multi-tasking in a fast-paced environment.
  2. Exhibit strong ability to communicate effectively, both verbally and written.
  3. Meet or exceed performance expectations while adapting to changing circumstances.
  4. Prioritize collaboration with team members to resolve customer issues.

Education Requirements

HS Diploma or Equivalent Required.