Patient Journey Strategist

3 days ago


Auckland, Auckland, New Zealand F. Hoffmann-La Roche Ag Full time

About F. Hoffmann-La Roche Ag

We are a leading research-focused healthcare group with over 100,000 people across 100 countries.

Job Description

The Patient Journey Partner (PJP) is an empowered leader and the local face of Roche, directly accountable to deliver better outcomes for patients, their community, the ecosystem, and the organisation, faster.

Key Responsibilities

  • Bridging the gap between Roche's capabilities and patient needs by working closely with stakeholders in a given therapeutic area, including healthcare professionals, academics, patient advocacy groups, and patients.
  • Partnering with external stakeholders to uncover potential opportunities that can transform outcomes for patients, faster.
  • Stewarding Roche's products through their lifecycle, proactively and reactively sharing scientific, educational, and non-promotional information with stakeholders in a truthful and balanced manner.
  • Leading the local disease area strategy, coordinating with others to ensure optimal planning and resource allocation, coordinated omnichannel customer engagement, disease area partnerships, and launch excellence.

Required Skills and Qualifications

  • University degree in a scientific, economic, or business field, with practical understanding of digital innovation methodologies.
  • Advanced degree in life science and/or MBA preferred.
  • Substantial experience in collaborating with healthcare professionals and patient advocacy groups, with strong customer engagement focus across multiple therapy areas.
  • Growth mindset and deep understanding of patient journeys and related treatments in a therapeutic area, enabling engagement at the specialist level.
  • Strategic thinking, deep listening, and passion for building and collaborating internally and with external partners.

Benefits

  • Rewarding growth opportunities and competitive remuneration package.
  • Collaborative culture where people are united in purpose and empowered to make decisions.
  • High-performance culture striving for excellence and extraordinary results.


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