Patient Services Liaison
2 days ago
We are seeking a dedicated and compassionate Patient Services Liaison to join our team at Tāmaki Health.
This role is ideal for someone who is passionate about delivering high-quality care and has excellent communication skills. As a Patient Services Liaison, you will be responsible for ensuring the smooth operation of our clinics and supporting our clinical teams in delivering outstanding patient care.
About UsTāmaki Health is committed to delivering high-quality care through our network of clinics across New Zealand. We believe in empowering our staff to make a difference in the lives of others and providing opportunities for growth and development.
About the RoleThe successful candidate will be responsible for:
- Providing exceptional customer service to patients and visitors
- Coordinating patient services and ensuring accurate and timely management of patient invoices and claims
- Maintaining patient confidentiality and adhering to security protocols
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and high-demand environment
- Familiarity with MedTech Evolution (or similar) preferred
- Customer service background and Kiwi Host or similar training advantageous
- Experience working in healthcare or administration desirable
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