Patient Pathway Coordinator

3 days ago


Auckland, Auckland, New Zealand Tewhatuora Full time

Do you have outstanding customer service skills and an interest in Healthcare Administration?Excellent opportunity to develop your administrative skillsPermanent full-time position – will consider part-time for the right candidateTe whiwhinga mahi| The OpportunityAn exciting opportunity has arisen for experienced and motivated administrators to join as a Patient Pathway Coordinator and support our patients in the Auckland Regional Oral and Maxillofacial Surgery Service (OMS) part of Surgical Services Directorate.
These services provide hospital-based secondary and tertiary level specialist oral health services for eligible people living in the greater Auckland area.In this busy role, you will be the one point of co-ordination for patients and manage the booking and scheduling waitlists, provide secretarial and administrative support to the clinical consultants as well as participating in Reception duties.
This is an important position with the opportunity to make a big difference to the administrative running of the team and to positively impact the experience of our patients.There will be opportunities for you to review and improve our processes, and you'll be supported in developing and implementing your ideas to better serve our patients.
It's fast-paced work with lots of competing demands for your attention and prioritization.This role is a permanent, full-time role (40 hours per week); however, for the right candidate, we will consider part-time.
The role has the opportunity to work across multiple sites in the Greater Auckland area including Greenlane Clinical Centre, Auckland City Hospital, and Middlemore Hospital; so flexibility is a must.A standard day is 8 hours with some flexibility around start and finish times; working days are Monday to Sunday, and there is an expectation that you will work some hours over a weekend.
There is an opportunity for an element of remote working in this role, and this may vary depending on the requirements of the service.Nga Pukenga Motuhake | Important SkillsAs you will be providing support to consultants, ideally, you will have recent relevant experience in a healthcare setting or experience in using booking systems in a customer service-related role, excellent organizational and communication skills, and be flexible with a 'can do' attitude.To be successful in this role, you will have the following abilities:An experienced administrator with at least 3 years' experience working in a fast-paced front-line position.Exposure to a clinical background.A competent user of MS applications and accurate data entry skills are essential.
Excellent Word, Excel, and PowerPoint skills would be an asset.Strong analytical and problem-solving skills with the ability to build and maintain relationships.Demonstrate great attention to detail, high level of time management skills, and the ability to juggle multiple priorities with ease.Ko wai matou | Our OrganisationWe are Health New Zealand Te Whatu Ora Te Toka Tumai Auckland.
We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand.
Our main sites are Auckland City Hospital, Greenlane Clinical Centre, and Starship Children's Hospital, located in central Auckland.
We are part of Health New Zealand Te Whatu Ora, the overarching organization for New Zealand's national health service.
Health New Zealand Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional, and national levels.We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care.
We value role modeling manaakitanga as demonstrated by Ngati Whatua in the gifting of their whenua on which our hospitals stand.
We aspire to have a workforce reflective of the communities we serve and achieving equitable outcomes for all.In this role, we can offer you:Comprehensive and well-structured orientation programme.A fast-paced, unique, and rewarding work environment that provides a high level of job satisfaction and is always interesting.An opportunity to grow both as a person and as an administrative professional while working with a very friendly team.He aha nga painga o tenei mahi mou | Why you will enjoy working hereWe recognize there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.Me pehea te tuku tono | How to applyTo express your interest, please click the 'apply now' button below and complete the online application, outlining your experience and motivation to apply for this role.If you have any queries about accessibility or technical issues with the online process, please contact Abdalla Elhennawi - Recruitment Administrator at ****** to discuss how we can best support your application.Job detailsJob Reference: ADHB22441Location: North Island - Auckland - Central AucklandJob type: Permanent Full timeExpertise: Non-clinical - Administration - Administration
#J-18808-Ljbffr



  • Auckland, Auckland, New Zealand Habit Health Full time

    About Us:Habit Health is a nationwide healthcare provider specialising in rehabilitation services. Our Integrated Care Pathway MSK (ICPMSK) team aims to provide high-quality patient care, empowering our teams to realise their full potential.Our team is looking for a dedicated Patient Care Coordinator who will be committed to adding value to patient care. We...


  • Auckland, Auckland, New Zealand Tewhatuora Full time

    We are seeking a motivated and organized individual to fill the position of Patient Pathway Coordinator. In this role, you will provide administrative support to consultants, manage waitlists, and participate in reception duties. You will also have the opportunity to develop and implement new processes and procedures to improve the efficiency and...


  • Auckland, Auckland, New Zealand Cooper University Health Care Full time

    Job DescriptionWe are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Cooper University Health Care. As a key member of our interdisciplinary care team, this individual will play a vital role in supporting patients and their families, serving as a patient advocate, and participating in telephone triage and scheduling...


  • Auckland, Auckland, New Zealand Procare Full time

    Key ResponsibilitiesGreet patients warmly and assist with check-in/check-out procedures.Manage appointment scheduling and coordinate patient flow.Answer phone calls and respond to inquiries in a timely manner.Maintain patient records with confidentiality and accuracy.Assist with administrative tasks as required by the medical team.Ensure a clean and...


  • Auckland, Auckland, New Zealand Ko Taku Reo - Deaf Education New Zealand Full time

    Ko Taku Reo - Deaf Education New ZealandOur VisionWe aim to create a world where Deaf and Hard of Hearing students have equal access to education, employment, and community opportunities. To achieve this vision, we need a talented and dedicated team of professionals who share our values and are passionate about making a difference.The RoleWe are seeking a...


  • Auckland, Auckland, New Zealand Cooper University Health Care Full time

    We are seeking a skilled Patient Accounts Coordinator II to join our team at Cooper University Health Care.This is an exciting opportunity for a motivated and detail-focused individual to contribute to the success of our organization.The successful candidate will be responsible for performing billing functions, including insurance verification and patient...


  • Auckland, Auckland, New Zealand Counties Manukau District Full time

    **Job Summary**We are looking for a dedicated and caring individual to join our team as a Patient Care Coordinator Physiotherapy. This role offers the opportunity to work closely with Physiotherapists to provide high-quality patient care and support.In this part-time position (0.4FTE), you will work primarily with the Physiotherapists on medical wards to...


  • Auckland, Auckland, New Zealand Wellpath Part time

    About Us\We are a mission-driven organization dedicated to providing quality healthcare services to underserved populations.\Job Summary\This position provides medical care and treatment to inmates under the supervision of a Health Services Administrator or higher medical professional.\Responsibilities\Conducting daily sick calls and treating medical...


  • Auckland, Auckland, New Zealand Tewhatuora Full time

    Job OverviewThis permanent full-time position offers a unique opportunity to develop your career as a Patient Pathway Coordinator in a busy and dynamic environment. Our team provides specialist oral health services to eligible people living in the greater Auckland area, and we are looking for an experienced administrator to join us.In this role, you will be...


  • Auckland, Auckland, New Zealand TVG-Medulla, LLC Full time

    About the RoleAs a Healthcare Assistant, you will have the opportunity to work alongside our Chiropractic Doctors to educate and treat patients on preventative and non-invasive care to reach their health goals. Your responsibilities will include:Traveling between and supporting area clinicsConsulting with patients to learn about their symptomsTeaching...


  • Auckland, Auckland, New Zealand Cooper University Health Care Full time

    Company Overview:At Cooper University Health Care, we prioritize providing exceptional patient care and supporting the growth and development of our employees. Our commitment to excellence is reflected in our comprehensive benefits package, which includes health, dental, vision, life, disability, and retirement plans. We also offer opportunities for...


  • Auckland, Auckland, New Zealand Cooper University Health Care Full time

    About Cooper University Health CareOur MissionWe strive to provide exceptional patient care by hiring extraordinary professionals who share our commitment to innovation and excellence.As a Patient Services Representative, you will play a vital role in delivering an individualized excellent patient service experience. You will greet patients and guests...


  • Auckland, Auckland, New Zealand ConcertoCare Full time

    **Key Responsibilities:**We are seeking an experienced Patient Engagement Specialist to join our team. In this role, you will be responsible for reaching out to patients to drive engagement with our clinical teams and programs. You will serve as the first point of contact for many of our patients and will be accountable for driving the highest possible...


  • Auckland, Auckland, New Zealand Abano Healthcare Group Full time

    Lumino St Heliers is a part of the Abano Healthcare network, a leading provider of dental care services across New Zealand. We are committed to delivering exceptional patient experiences and supporting the growth of our clinicians.Our Mission:Our mission is to provide the best possible dental care to our patients by utilizing comfortable, state-of-the-art...


  • Auckland, Auckland, New Zealand F. Hoffmann-La Roche Ag Full time

    About F. Hoffmann-La Roche AgWe are a leading research-focused healthcare group with over 100,000 people across 100 countries.Job DescriptionThe Patient Journey Partner (PJP) is an empowered leader and the local face of Roche, directly accountable to deliver better outcomes for patients, their community, the ecosystem, and the organisation, faster.Key...


  • Auckland, Auckland, New Zealand 1300SMILES Ltd Part time

    Working at Lumino OrewaAs a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with experienced dentists and support staff to deliver high-quality care and exceptional patient experiences.Our ValuesEmpathy: We care about our patients' needs and concerns.Excellence: We strive for high-quality care...


  • Auckland, Auckland, New Zealand Abano Healthcare Pty Ltd Full time

    Lumino Saint Heliers is a thriving dental practice located in a beautiful coastal setting. As a Dental Assistant, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional patient care.Your key responsibilities will include assisting with sterilization and infection control solutions,...


  • Auckland, Auckland, New Zealand Cooper University Health Care Full time

    **Our Commitment to Excellence**At Cooper University Health Care, we strive to deliver unparalleled healthcare services that meet the unique needs of our patients.We invest in our employees' growth and development, providing them with the tools and resources necessary to excel in their roles.We offer a comprehensive benefits package, including health,...


  • Auckland, Auckland, New Zealand Lumino The Dentists Full time

    At Lumino The Dentists, we're passionate about delivering a superior patient experience for everyone who visits our practices.As the number one choice of dentist throughout New Zealand, we offer a unique opportunity to work in a dynamic and supportive team environment.**Job Description**A Dental Assistant is an integral part of our team, working closely with...


  • Auckland, Auckland, New Zealand Tamakihealth Full time

    We are seeking a dedicated and compassionate Patient Services Liaison to join our team at Tāmaki Health.This role is ideal for someone who is passionate about delivering high-quality care and has excellent communication skills. As a Patient Services Liaison, you will be responsible for ensuring the smooth operation of our clinics and supporting our clinical...