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Customer Solutions Specialist

3 weeks ago

Auckland, Auckland, New Zealand Kiwibank Full time

We are looking for a skilled and experienced professional to join our team as a Customer Solutions Specialist. In this role, you will be responsible for providing high-quality customer service and support to help our customers achieve their financial goals.

About the Role:

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You will also have a strong understanding of financial products and services, as well as the ability to analyze complex financial situations and provide creative solutions.

Key Responsibilities:

  • Provide high-quality customer service and support to ensure customer satisfaction
  • Analyze complex financial situations and provide creative solutions to meet customers' needs
  • Build strong relationships with customers and colleagues to drive business results
  • Stay up-to-date with product and service offerings to ensure accurate information is provided to customers

What We Offer:

As a Customer Solutions Specialist at Kiwibank, you can expect a challenging and rewarding work environment where you will have opportunities to learn and grow. Some of the benefits we offer include:

  • A competitive salary and package
  • Opportunities for career growth and development
  • A collaborative and supportive team environment
  • A range of employee benefits and discounts