Operational Improvement Manager

4 days ago


Hamilton, Waikato, New Zealand Southern Cross Health Insurance Full time
Operational Excellence

Southern Cross Health Insurance is committed to delivering exceptional experiences to our customers. As a Business Improvement Specialist, you will play a key role in driving operational efficiency and enhancing customer outcomes.

Key Responsibilities

Your key responsibilities will include:

  1. Implementing process improvements to meet agreed KPIs
  2. Designing and managing projects to deliver business objectives
  3. Maintaining operating system lists and codes for optimal efficiency
  4. Escalating IT issues and coordinating solutions
  5. Facilitating internal and external audits
Our Values

We value teamwork, innovation, and customer focus. We're passionate about driving operational efficiency and improving customer outcomes.

What We Offer

We offer a range of benefits to support your career development and personal wellbeing, including:

  • Flexible work arrangements
  • Professional development opportunities
  • Health insurance for you and your family
  • Life insurance cover
About You

We're looking for someone who shares our values and is passionate about driving operational efficiency and improving customer outcomes.



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