Technical Support Professional
3 days ago
About the Technical Support Professional
We're seeking an accomplished Technical Support Professional to join our talented team in Auckland. As a vital member of our technical support team, you'll provide expert assistance to customers and colleagues regarding our stationary battery equipment and Tesla charging systems.
Main Responsibilities
- Customer Support: Offer top-notch technical support to customers via phone, email, or in-person, resolving their queries and concerns efficiently.
- Internal Collaboration: Collaborate closely with colleagues to share knowledge, expertise, and best practices related to our products and services.
- Documentation and Reporting: Maintain accurate records and reports of customer interactions, issues resolved, and future support requirements.
- Continuous Improvement: Stay up-to-date with industry developments, product updates, and emerging technologies to enhance your skills and contribute to the growth of our organization.
Qualifications and Requirements
- Technical Background: Possess a strong foundation in electronics, mechanical engineering, or a related field, with relevant certifications and qualifications.
- Customer-Facing Experience: Minimum 2+ years' experience in customer-facing roles, preferably in the tech industry.
- Excellent Communication: Demonstrate exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Problem-Solving Abilities: Showcase strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
About Tesla Customer Services
Tesla Customer Services is committed to delivering unparalleled customer experiences through responsive, knowledgeable, and empathetic support teams. Our mission is to empower customers to maximize their satisfaction with our products and services.
-
Technical Support Professional
1 day ago
Auckland, Auckland, New Zealand EIL Global Full timeJob OverviewWe are looking for a skilled Technical Support Professional to join our team at EIL Global. As a Technical Support Professional, you will be responsible for providing technical support and solutions for a wide range of IT infrastructure components.This is a mid-level position based in Auckland, Bluff, New Plymouth District, and Christchurch. We...
-
Technical Cloud Support Professional
2 days ago
Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full timeTechnical Cloud Support ProfessionalWe're looking for a skilled Technical Cloud Support Professional to join our team in New Zealand. As a key member of our support team, you will be responsible for providing expert technical guidance and support to our customers using Amazon Web Services (AWS).About Your RoleYou will interact with leading engineers around...
-
Technical Sales Representative
3 days ago
Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full timeDrive innovation, build relationships with Engineers, Industry Specialists & Clients, providing leading edge fireproofing solutions across NZ.20th January, 2025Are you a driven, technically skilled professional looking to make an impact in the fireproofing industry?We are seeking a Technical Sales Representative based in Auckland who is looking to leverage...
-
Technical Sales Representative
7 days ago
Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full timeDrive innovation, build relationships with Engineers, Industry Specialists & Clients, providing leading edge fireproofing solutions across NZ.20th January, 2025Are you a driven, technically skilled professional looking to make an impact in the fireproofing industry? We are seeking a Technical Sales Representative based in Auckland who is looking to leverage...
-
Technical IT Support Professional
5 days ago
Auckland, Auckland, New Zealand Brilliant Computers Full time**Job Description**We are seeking a Technical IT Support Professional to join our team at Brilliant Computers in Auckland, New Zealand. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our clients.**Responsibilities:**Install, troubleshoot, and fix desktops, printers, laptops, and other...
-
Technical Advisor
2 weeks ago
Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Technical Recruitment Solutions LtdRecruitment Consultant at Technical Recruitment SolutionsThe Client: Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and related...
-
Helpdesk and Technical Support Professional
4 days ago
Auckland, Auckland, New Zealand School Jobs NZ Full timeJob Description: We are seeking a highly skilled Helpdesk and Technical Support Professional to join our ICT team. As a key member of the team, you will provide level 1 helpdesk support to staff and students, mainly based at the service desk in the School Library. You will be responsible for assessing and allocating ticket submissions as needed, supporting...
-
Technical Service Support Professional
4 days ago
Auckland, Auckland, New Zealand Talent Propeller Limited Full timeTalent Propeller Limited is a leading innovator in the transportation industry.We are seeking a skilled Technical Diagnostic Specialist Advisor to join our team based in our Auckland Airport Office.About the Role:Key Responsibilities:Lead the resolution of product improvement developments through effective communication with dealerships.Collaborate with...
-
Technical Sales Professional
1 day ago
Auckland, Auckland, New Zealand Hyspecs (NZ) Full timeKey ResponsibilitiesAs a Technical Sales Professional, you will play a crucial role in driving business growth and delivering exceptional customer experiences. Your primary responsibilities will include:Identifying and pursuing new business opportunitiesBUILDING STRONG RELATIONSHIPS WITH CLIENTS AND PROVIDING TECHNICAL SUPPORT AND GUIDANCECollaborating with...
-
Technical Support Professional
1 day ago
Auckland, Auckland, New Zealand MNL Technologies PTY LTD Full timeMNL Technologies PTY LTD is seeking a highly motivated and skilled IT Infrastructure Technician to join our team. The successful candidate will be responsible for ensuring the smooth operation of our IT systems and networks.Key Responsibilities:Install, configure, and maintain computer systems, networks, and peripheralsPerform routine maintenance tasks to...
-
Technical Support Administrator
3 days ago
Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full timeOperations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team.You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels) and administrative support to 3 of our skilled...
-
Technical Support Specialist
7 days ago
Auckland, Auckland, New Zealand Merchant1948 Full timeAbout UsMerchant1948 is a leading New Zealand retailer with over 40 stores across New Zealand and Melbourne, Australia. Our iconic brands deliver exceptional experiences to customers and team members alike.The RoleWe are seeking an IT & Help Desk Support specialist to maintain our technology infrastructure and provide support to stores and the wider team....
-
Technical Support Specialist
1 hour ago
Auckland, Auckland, New Zealand Eil Global It Solutions And Services Pvt Ltd Full timeCompany OverviewEIL Global IT Solutions and Services Pvt Ltd is a leading provider of cutting-edge IT services across Asia Pacific and EMEA regions, with a strong presence in desktop, server, network, and data center technologies. Our company is dedicated to facilitating digital transformations through comprehensive professional and managed services.We are...
-
Technical Support Engineer
7 days ago
Auckland, Auckland, New Zealand Refspecs Full timeJoin a Leading Team in the Refrigeration IndustryAre you a technically minded problem solver with a passion for delivering outstanding support?We're looking for a Technical Support Specialist to join our teamReporting to the Technical Manager, this role is key in providing expert assistance to our internal teams and valued customers.What You'll Do:Internal...
-
Technical Communication Professional
7 days ago
Auckland, Auckland, New Zealand Termius Full timeAbout UsWe are Termius, a company that is redefining how engineers interact with remote systems. Our mission is to make our Terminal the go-to work instrument for system engineers globally. We are seeking a Technical Writer to join our team in Auckland, who can create high-quality content that bridges the gap between our technical teams and end-users.About...
-
Technical Support Specialist
4 days ago
Auckland, Auckland, New Zealand Fusion Networks Full timeAbout UsFusion Networks is a forward-focused company that thrives on innovation and flexibility. We are passionate about IT and committed to making a lasting impression in the industry.We are seeking a motivated Technical Support Specialist to join our team of IT professionals. In this role, you will be responsible for providing high-quality technical...
-
Technical Support Engineer
2 weeks ago
Auckland, Auckland, New Zealand Refspecs Full timeJoin a Leading Team in the Refrigeration IndustryAre you a technically minded problem solver with a passion for delivering outstanding support? We're looking for a Technical Support Specialist to join our team Reporting to the Technical Manager, this role is key in providing expert assistance to our internal teams and valued customers.What You'll Do:Internal...
-
Technical Support Specialist
2 days ago
Auckland, Auckland, New Zealand Thermo Fisher Scientific Full timeJob SummaryWe are looking for a highly motivated Technical Support Specialist to join our team in Auckland. As a key member of our Field Service team, you will be responsible for providing exceptional technical support to customers.Key Responsibilities:Provide on-site technical support to customers, ensuring prompt and accurate issue resolution.Collaborate...
-
Technical Support Specialist
7 days ago
Auckland, Auckland, New Zealand Refspecs Full time**Company Overview**We are Refspecs, a leading company in the refrigeration industry. Our team is dedicated to providing exceptional support to our internal teams and valued customers.Job Description:As a Technical Support Specialist, you will be responsible for providing expert assistance to our internal teams and external customers. You will investigate...
-
Technical Support Engineer
2 weeks ago
Auckland, Auckland, New Zealand Crestron Electronics Full timeAs the Technical Support Engineer – Flex, your overall goal is to provide post sales UC focused technical support to our customers across ANZ.Crestron is a market leading manufacturer and supplier of workplace technology solutions such as video conferencing, room booking, digital video transport, wireless presentation, control systems and more. Crestron...