Food and Beverage Experience Expert

6 days ago


Queenstown, New Zealand Mgallery Hotel Collection Full time

**About Us**

Mgallery Hotel Collection is a world-leading hospitality company that values diversity and inclusion. We are committed to attracting, recruiting, and promoting diverse talent.

**Job Summary**

We are seeking an experienced food and beverage professional to join our team as a Waitperson in our signature restaurant, Lombardi. This is an exciting opportunity to showcase your warmth, enthusiasm, and commitment to service excellence to visitors in Queenstown, while enjoying one of the best views in town.

**Responsibilities**

As a Waitperson, you will be responsible for:

• Providing friendly and efficient food and beverage service across our signature restaurant, Lombardi, including breakfast to dinner service, conference and events banqueting, and room service delivery.

• Developing strong relationships with guests, ensuring their needs are met and exceeded.

• Collaborating with the kitchen team to ensure seamless delivery of dishes to guests.

• Maintaining a clean and organized workspace, adhering to health and safety standards.

• Developing knowledge of wines, spirits, and cocktails to enhance the guest experience.

**Requirements**

To succeed in this role, you will require:

• Previous food and beverage waiting experience, preferably in a luxury hotel or restaurant setting.

• Strong communication skills, with the ability to work effectively with guests and colleagues.

• A positive and can-do attitude, with a flair for sales and a willingness to learn and develop.

• Knowledge of wines, spirits, and cocktails is highly advantageous.

• Working rights in New Zealand are required.

**What We Offer**

We offer a range of benefits to support your personal and professional growth, including:

• Daily staff meals provided.

• Loyalty card entitling you to discounted Hotel stays, food and beverage rates, and Spa treatments worldwide.

• Ongoing reward and recognition incentives and awards.

• Opportunities for further development and worldwide career progression within Accor.

• Supportive and friendly working environment.

• Uniform and dry cleaning.

• Wellness initiatives, including EAP, Yoga classes, and Mental Health apps.


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