Complaint Handling Specialist
4 days ago
We are looking for a skilled Customer Relations Advisor to form part of our Centre of Excellence for complaint handling. In this role, you will lead by example, providing high-quality customer interactions and adhering to our company service standards.
Essential Skills and Qualifications
To succeed in this position, you will need:
- A proven track record of delivering exceptional customer experiences in a fast-paced corporate environment.
- Excellent communication skills, both written and verbal.
- The ability to multitask and manage time efficiently.
- Resilience and empathy when dealing with irate customers.
Benefits and Remuneration
- A competitive salary.
- Opportunity to work in a dynamic and passionate team.
- Access to a range of benefits, including 25 days holiday (pro-rata for part-time employees), Company Pension Scheme, Group Income Protection, and Group Legal Protection.
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Complaint Handling Manager
6 days ago
Auckland, Auckland, New Zealand Nestlé Sa Full time**Responsibilities**Coordinate consumer complaint handling activitiesPerform statistical evaluation of complaint data and communicate significant trendsCommunicate Foreign Body complaints and follow up on actionsMaintain Site Sensory program & activities to ensure compliance with Nestle and Oceania Sensory guidelinesSet up and ensure the sensory evaluation...
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Consumer Quality Specialist
7 days ago
Auckland, Auckland, New Zealand Nestlé SA Full timeNestlé SA is a leader in nutrition, health and wellness. We are seeking a talented Consumer Quality Coordinator to join our team.Job Description:This role will coordinate consumer complaint handling activities, perform statistical evaluation of complaint data, and communicate significant trends to stakeholders. The successful candidate will also maintain...
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Permanent Cash Handling Specialist
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Material Handling Specialist
7 days ago
Auckland, Auckland, New Zealand Crown Lift Trucks New Zealand Full timeAbout Crown Lift Trucks New ZealandCrown Lift Trucks New Zealand is a well-respected global material handling equipment company with over 40 years of success in the New Zealand market. We have a widely distributed sales and service branch network located across the North and South Island locations. Our company brand is well-known and respected in the...
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Baggage Handling Specialist Lead
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Auckland, Auckland, New Zealand Auckland Airport Full time**About the Role:**Auckland Airport is looking for a highly skilled Baggage Handling Specialist Lead to join their team. The successful candidate will be responsible for delivering key parts of the operational plan for the Baggage business unit, ensuring operational reliability and resilience of the baggage handling system(s) (BHS).In this role, you will be...
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Material Handling Equipment Specialist
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Auckland, Auckland, New Zealand Crown Lift Trucks New Zealand Full timeAbout UsCrown Lift Trucks New Zealand is a leading provider of material handling equipment solutions. With over 40 years of experience, we have established a strong reputation for delivering high-quality products and services to businesses across the country.Our team of skilled professionals is dedicated to providing exceptional service to our customers,...
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Consumer Quality Specialist
6 days ago
Auckland, Auckland, New Zealand Nestlé Sa Full time**Job Description**The Consumer Quality Coordinator will be responsible for coordinating consumer complaint handling activities, performing statistical evaluation of complaint data, and communicating significant trends. This role will also manage and coordinate all sensory activities within the site to ensure compliance with Nestlé and Oceania Sensory...
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Cash Handling Specialist
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Auckland, Auckland, New Zealand Skycity Entertainment Group Full timeCareer OpportunitiesWe offer various roles across our operations, from customer service and cash handling to finance and marketing.
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Material Handling Equipment Engineer
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Customer Relations Specialist
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Customer Service Specialist
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Material Handling Specialist
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Consumer Quality Coordinator
7 days ago
Auckland, Auckland, New Zealand Nestlé Sa Full time2+ years' experience in a similar rolePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world.At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.Fantastic Opportunity currently exists for a Consumer...
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Food Safety Quality Assurance
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Auckland, Auckland, New Zealand Nestlé SA Full timeJob Summary:Nestlé SA seeks an experienced Consumer Quality Coordinator to join our team. This role will involve coordinating consumer complaint handling activities, performing statistical analysis, and maintaining site sensory programs.Key Accountabilities:Coordinate consumer complaint handling activitiesPerform statistical analysis of complaint...
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Customer Relations Specialist
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Auckland, Auckland, New Zealand Phoenix Capital Full timeSupply Chain Auckland Full-time New Zealand Job DescriptionWe are looking for a Customer Relations Specialist to join our vibrant CS team of 5 on an 18 month fixed term contract, reporting to the Customer Services Manager you will play a vital role in providing support to customers (internal and external) in ensuring that all orders and delivery issues are...
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Customer Relations Specialist
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Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full timeSupply Chain Auckland Full-time New ZealandJob DescriptionWe are looking for a Customer Relations Specialist to join our vibrant CS team of 5 on an 18 month fixed term contract.Reporting to the Customer Services Manager, you will play a vital role in providing support to customers (internal and external) in ensuring that all orders and delivery issues are...
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Sensory Quality Control Lead
7 days ago
Auckland, Auckland, New Zealand Nestlé SA Full timePosition Overview:Nestlé SA is a global leader in the food and beverage industry. We are seeking a highly skilled Consumer Quality Coordinator to join our team, responsible for ensuring the quality of our products and services.Main Responsibilities:Coordinate consumer complaint handling activitiesPerform statistical analysis of complaint dataDevelop and...