Complaint Handling Specialist

4 days ago


Auckland, Auckland, New Zealand Das Group Full time
Centre of Excellence for Complaint Handling
  We are looking for a skilled Customer Relations Advisor to form part of our Centre of Excellence for complaint handling. In this role, you will lead by example, providing high-quality customer interactions and adhering to our company service standards.

Essential Skills and Qualifications
  To succeed in this position, you will need:
  • A proven track record of delivering exceptional customer experiences in a fast-paced corporate environment.
  • Excellent communication skills, both written and verbal.
  • The ability to multitask and manage time efficiently.
  • Resilience and empathy when dealing with irate customers.

Benefits and Remuneration
  • A competitive salary.
  • Opportunity to work in a dynamic and passionate team.
  • Access to a range of benefits, including 25 days holiday (pro-rata for part-time employees), Company Pension Scheme, Group Income Protection, and Group Legal Protection.


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