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Consumer Quality Specialist

2 weeks ago

Auckland, Auckland, New Zealand Nestlé SA Full time

Nestlé SA is a leader in nutrition, health and wellness. We are seeking a talented Consumer Quality Coordinator to join our team.

Job Description:

This role will coordinate consumer complaint handling activities, perform statistical evaluation of complaint data, and communicate significant trends to stakeholders. The successful candidate will also maintain site sensory programs and activities to ensure compliance with Nestlé and Oceania Sensory guidelines.

Responsibilities:
  • Coordinate consumer complaint handling activities
  • Perform statistical evaluation of complaint data
  • Communicate significant trends to stakeholders
  • Maintain site sensory programs and activities
  • Ensure compliance with Nestlé and Oceania Sensory guidelines

The ideal candidate will have a tertiary qualification in Food Science or a related field, minimum 2 years' experience as a Quality Specialist, and excellent communication and presentation skills.