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Customer Support Specialist

1 week ago

Auckland, Auckland, New Zealand Youngman Richardson Co Ltd Full time

A key opportunity has arisen to join Youngman Richardson Co Ltd in the role of Customer Service, based at our North Shore Head Office.

Key Responsibilities
  1. We are seeking an individual who can professionally handle customer inquiries and orders across various channels, provide knowledgeable assistance, and promptly address complaints or queries.
  2. The successful candidate will support the sales team with their daily activities, maintain high attention to detail, and meet deadlines while improving product knowledge through research and training.
  3. This role requires managing spare parts ordering to maintain stock efficiency, upholding professional communication standards with suppliers, and nurturing strong supplier relationships.

Previous strong customer service skills and the ability to handle this busy and diverse role, along with parts experience, is an advantage for prospective candidates.

A competitive salary, extensive training, and a supportive and professional team will be offered to the successful candidate.