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Co-ordination and Delivery Specialist

1 week ago

Auckland, Auckland, New Zealand Robert Walters Full time
Key Responsibilities

This Senior Programme Co-ordinator role involves:

  • Oversight of the day-to-day delivery of the ECE Programme
  • Smooth daily operations and customer query management
  • Development and enhancement of additional projects and programmes
  • Creation and documentation of processes for the ECE Programme
  • Daily delivery execution of the ECE Programme

Additionally, you will:

  • Provide high-level customer service for ECE customers and internal partners
  • Facilitate and coordinate the onboarding process for new partner ECEs
  • Prepare and present monthly reports on programme status, performance metrics, and issues