Front of House Operations Manager

6 days ago


ManawatuWanganui, New Zealand Onestaff Full time
Company Overview:
New Zealand's most historic and prestigious golf course is home to a premier venue for dining and events. Delivering high-quality service and exceptional experiences to members and guests is their top priority.

Job Description:
The ideal candidate will be a dynamic leader with a passion for hospitality and exceptional service, overseeing restaurant and event operations at the venue. Key responsibilities include leading a team of Duty Managers and Part-Time employees to ensure smooth daily café and event service, maintaining high standards of presentation and service, overseeing stock purchasing and storage, ensuring compliance with responsible service of alcohol policies, and maintaining FOH equipment and facilities in good working condition.

Responsibilities:
  • Lead a team of Duty Managers and Part-Time employees
  • Maintain high standards of presentation and service
  • Oversee stock purchasing and storage
  • Ensure compliance with responsible service of alcohol policies
  • Maintain FOH equipment and facilities in good working condition

Requirements:
The ideal candidate will have 5+ years of hospitality management experience in FOH operations, strong leadership, organisational, and problem-solving skills, exceptional customer service skills with a proactive solution-oriented mindset, strong adaptability, and the ability to manage changing responsibilities and environments.

Benefits:
This role offers a unique opportunity to work at a premier venue, delivering high-quality service and exceptional experiences to members and guests.

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