24/7 Facilities Service Lead

4 days ago


Auckland, Auckland, New Zealand Cdc Data Centres Full time
Your Responsibilities
As a 24/7 Shift Service Technician, you will proactively inspect critical infrastructure, monitor 24/7 operations, and identify risks to ensure systems operate as designed. You will also oversee contractors performing critical work, ensuring strict compliance with pre-defined MOPs and making quick, informed decisions on prioritisation and escalation. Other responsibilities include:
  • Promptly responding to service requests and emergency faults.
  • Conducting initial fault finding, determining causes, and implementing remedies.
  • Communicating repair timelines with internal teams for coordinated client communications.
  • Performing critical switching to prevent disruptions in case of equipment failure.
  • Ensuring timely completion of planned maintenance, daily site reviews, and adherence to safety policies.


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